Welcoming your client
I would like you to imagine how you would feel walking into a social gathering on your own.
Do you feel comfortable?
What are you thinking?
Are you hoping to see someone you know or be acknowledged and greeted as you enter?
What if no one notices you?
Have you ever walked into a restaurant and been ignored by the waitress? Sometimes they are busy, but the least they could do is smile at you to let you know they will be over to seat you when they are free.
Greet a client quickly, it seems much longer when you a standing there.
Be ready for your clients. This is the role for the support staff.
Answer the phone with a smile. How many times have you felt like a pain for a business rather than a valued client?
Make a client feel welcome.
Make a client feel valued.
Make a client feel beautiful.